Shipping & Returns Policy
All orders are shipped within 1-2 days Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
USPS or UPS
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Returns, Refunds, and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of purchase.
Returned shipping cost is the responsibility of the customer. Shipping costs are non-refundable.
1. Please contact Texas Gift Outlet via email or phone.
2. Ship your returned item to:
Texas Gift Outlet
Returns Department Tracking #
210 University Blvd., Suite 150
Round Rock, Texas 78665
3. Include in your package a copy of the invoice.
Some items cannot be returned. Food cannot be returned.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.