Shipping & Returns Policy

Shipping Policy

Turnaround

All orders are shipped within 1-2 days Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS or UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

 

Returns, Refunds, and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of purchase.  

Returned shipping cost is the responsibility of the customer. Shipping costs are non-refundable.

1. Please contact Texas Gift Outlet via email or phone.

     email: orders@texasgiftoutlet.net

     Phone:  512-868-6688

2. Ship your returned item to:

     Texas Gift Outlet

     Returns Department Tracking #

     210 University Blvd., Suite 150

     Round Rock, Texas 78665

3. Include in your package a copy of the invoice.

 

Return Exceptions

Some items cannot be returned.  Food cannot be returned.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.